Common Threads Among Clients:
1) The
brides were extremely pleased with Freedom Bakery’s service. Paul and Anna were
great to work with, super accommodating, and extremely responsive and easy to
reach. They always offered honest expert advice and suggestions for
enhancement. The brides also appreciated their efforts to work within their
budgets—even if they were tight!
2) Paul
spent a lot of time with the brides and grooms to ensure everything about their
cakes was just right. They said, “Paul really knows the art and he works with
you on your ideas and favorite pictures.” They appreciated that Paul loves a
challenge and will try to create just about anything you can imagine!
3) One of
the main reasons the brides hired Freedom Bakery was because their cakes
(including frosting) were absolutely delicious. One bride admits, “Freedom
Bakery was really our only choice because of how great the cake tasted.” I
heard raves about multiple flavors—from cookies & cream to carrot cake to
red velvet.
4) All of the brides say their cakes were delivered on time and in
perfect condition.
5) Their guests
raved about how good the cakes were too! And some said the cakes tasted better than
all other wedding cakes they’d had.
6) The brides
were so impressed that Freedom Bakery produced cakes that tasted as good as
they looked! One bride raves, “Most wedding cake places are just artists turned
bakers and they do not know how to use buttercream or create a truly delicious
cake. Freedom Bakery did both!”
7) Many of the brides describe their experience with Freedom Bakery as
“perfect.” All of them highly recommend Freedom Bakery for inclusion in Here
Comes The Guide.
Client
Criticism:
1)
“Their
location is a little difficult to find.”
Common Threads Among
Professionals:
1) The
event pros say Paul and Anna are simply amazing. Professional, kind,
friendly,
and so easy to work with. They are very responsive and always get back
to their fellow vendors in a timely manner. They are also extremely
efficient and have
been able to help out other vendors in a pinch. They are team players
and go
above and beyond to accommodate needs and ensure a smooth setup.
2) The pros
say Freedom Bakery’s cakes are great, with fresh flavor and always moist. They
are always consistently beautifully designed according to the bride’s exact
wishes and specifications.
3) The pros
say Paul makes neat custom designs and can do darn near anything. Many of the
pros mentioned their special process of placing a picture on the cookie or cake, which is
completely unique. They say these custom desserts make great favors!
4) The pros
say all of their mutual clients have been more than happy with not only Freedom
Bakery’s cakes, but also with the experience of working with them. One event pro
sums this up, “I feel every client’s experience with Freedom is not only
memorable, but also very positive, which is so great!” It is apparent that
Freedom Bakery truly cares about what the customer wants.
5) The
event pros say they recommend Freedom Bakery to everyone they know and even use
them for their own personal events. A few mentioned that they plan on hiring
Freedom for their own weddings!
6) All of
the event pros recommended Freedom Bakery for inclusion in Here Comes The
Guide.
Professional
Criticism:
1) “I just wish they had another location closer to
my customer base.”
2) “Open a second store closer to my hotel!”
3) “The only thing I would suggest—and this is
because I like working with the same person from start to finish—is to keep the
brides’ main contact consistent. They usually start with Anna, but once the
sale is made, they get passed along to Paul. It might be a bit disconcerting to
a bride who is expecting to work with a particular person through the whole
process. They may want to include Paul in the beginning stages of the process,
so that they are familiar with their contacts the whole way through.”
